Cancellation policy

Last updated: October 26, 2026

This policy explains how the Salty Dog Pods subscription works. By choosing "Subscribe" and completing checkout, you agree to these terms.

Summary: $35.96 per shipment of 20ct Salty Dog Pods, every 1, 3 or 6 months, renewing automatically until you cancel. Subscriptions require 2 delivered orders. If you cancel before your 2nd delivery, we'll ship and charge for your second order. That second order is $35.96 plus shipping. Your first order counts as delivery #1, and skipped orders don't count. Skip or pause anytime, and cancel online in your account.

1. What the subscription is

The Salty Dog subscription is an automatic, recurring delivery of the 20ct Salty Dog Pods. It is the only product currently available by subscription. You choose how often you receive pods: every 1 month, every 3 months, or every 6 months. Every 1 month is selected by default, and you can choose another frequency before checkout.

2. Price, terms and discounts

  • Subscription price: $35.96 per shipment of 20ct Salty Dog Pods, which is 10% off the one-time price of $39.95.
  • You pay $35.96 each time an order renews, at the frequency you choose. For example: $35.96 every month, $35.96 every 3 months, or $35.96 every 6 months.
  • Subscriptions require 2 delivered orders. If you cancel before your 2nd delivery, we'll ship and charge for your second order. That second order is $35.96 plus shipping. Your first order counts as delivery #1, and skipped orders don't count.
  • Shipping and sales tax, if any, are added to each order. Renewal orders ship at our standard shipping rates, shown at checkout.
  • Our 20% military and first-responder discount (verified through GovX) applies to your first subscription payment only. On that first order, it stacks with the 10% subscription savings. Renewal orders get the 10% subscription savings only.
  • Other discount codes and promotions can't be combined with subscription pricing unless we say so in writing. Black Friday and Cyber Monday (BFCM) discounts apply to one-time purchases only and don't apply to subscriptions.

3. Starter Kit (first subscription order, once per customer)

When you start your first Salty Dog subscription, your first order includes your pods plus the Salty Dog foam sprayer at a subscriber price of $18.95 (regularly $29.95).

  • The $18.95 subscriber sprayer price is applied automatically at checkout and is limited to once per customer, ever.
  • It ships with your first subscription order only. Renewal orders ship pods only and never include another sprayer.
  • If you cancel and later start a new subscription, the new subscription ships pods only and does not include the subscriber sprayer offer.
  • Need a replacement sprayer? You can buy one at the regular price of $29.95.

For first-time subscribers, the first order total is $35.96 for the pods plus $18.95 for the sprayer, which equals $54.91, plus shipping and tax, before any other eligible discount.

4. Automatic renewal and renewal dates

Your subscription renews automatically and continues until you cancel it. We will charge the payment method on file $35.96, plus shipping and any tax, at the frequency you selected, without further action from you, until you cancel.

Renewals bill on the same interval counted from your first order date (for example, every 3 months from the date of your first order), not on a fixed calendar day of the month.

5. Charges, emails, failed payments and stock

  • First order: charged when you complete checkout.
  • Renewal orders: charged on each renewal date (see Section 4). Renewal orders ship after the charge goes through.
  • Emails: we email you an order confirmation for each order, a reminder 3 days before each renewal charge, and a notice whenever your subscription is skipped, paused, resumed, canceled, or expires. The reminder gives you a chance to skip, pause, update your payment details, or cancel before you're charged. If you cancel before your 2nd delivery, we'll still ship and charge for your second order (see Section 7).
  • Failed payments: if a renewal payment fails, we will retry it up to 3 times, 3 days apart. If all retries fail, your subscription is canceled and we will notify you by email.
  • Out of stock: if pods are out of stock on your renewal date, we will retry that renewal daily for up to 5 days. If pods are still unavailable, that order is skipped, you won't be charged for it, and your subscription continues on its next renewal date.

6. Managing your subscription

Sign in to your account at getsaltydog.com/account and select Subscriptions. In your account you can skip, pause, update payment and shipping, and cancel. Skip or pause anytime before a renewal is charged. If you cancel before your 2nd delivery, we'll ship and charge for your second order (see Section 7).

  • Skip an upcoming order before it's charged. You won't be charged for a skipped order, and your next order moves to the following renewal date.
  • Pause your subscription before a renewal is charged. A pause takes effect immediately. You won't be charged and no orders will ship while paused. You can resume from your account whenever you're ready.
  • Update your payment method or shipping address.
  • Cancel your subscription (see Section 7).

Contact us to change how often you get pods (every 1, 3 or 6 months). Frequency changes can't be made in your account; email ahoy@getsaltydog.com or call 561-203-5484 (Monday to Friday, 9 a.m. to 5 p.m. ET) and we'll make the change for you. The new frequency applies to your next renewal.

7. How to cancel

Subscriptions require 2 delivered orders. If you cancel before your 2nd delivery, we'll ship and charge for your second order. That second order is $35.96 plus shipping, charged and shipped on your next scheduled renewal date. Your first order counts as delivery #1, and skipped orders don't count toward the 2 deliveries. Pausing is allowed; while your subscription is paused, no orders ship and you aren't charged. You can always cancel online in your account.

To cancel online (no phone call required):

  1. Sign in at getsaltydog.com/account.
  2. Select Subscriptions and choose your Salty Dog Pods subscription.
  3. Select Cancel subscription and confirm.

You will see a confirmation on screen, and we will email you a cancellation notice.

You can also cancel by emailing ahoy@getsaltydog.com or calling 561-203-5484 (Monday to Friday, 9 a.m. to 5 p.m. ET). Online cancellation is always available, and you don't need to contact us to cancel.

8. When cancellation takes effect

Online cancellation takes effect immediately when you confirm it in your account. No further renewal charges will be made and no further subscription orders will ship. If you cancel before your 2nd delivery, we'll ship and charge for your second order ($35.96 plus shipping) on your next scheduled renewal date, as described in Section 7. No orders after that will ship or be charged. If a renewal has already been charged before you cancel, that order will still ship, unless you qualify for a courtesy refund under Section 10. If you cancel by email or phone instead, we will process your cancellation within 1 business day. Canceling can't be undone. You can start a new subscription later, but the Starter Kit sprayer offer won't apply again (see Section 3).

9. Price changes

If we change the subscription price, we'll email you at least 30 days before the change takes effect, at the address on your account. The notice will explain the change and how to cancel. If you don't want to continue at the new price, you can cancel online before the change takes effect. The 2-delivered-order minimum in Section 7 still applies: if you cancel before your 2nd delivery, we'll ship and charge for your second order.

10. Returns, refunds and our 30-Day Guarantee

Our 30-Day Guarantee covers unused items, the same as our Refund Policy (https://getsaltydog.com/policies/refund-policy):

  • Unused items in their original packaging can be returned within 30 days of delivery.
  • Opened consumables, including opened pods, aren't returnable.
  • Shipping costs aren't refunded.
  • Damaged or incorrect items must be reported to us within 7 days of delivery. Shipping is non-refundable.
  • Courtesy refund for an unintended renewal: if you're charged for a renewal you didn't intend to receive, contact us within 7 days of the charge. If the order hasn't shipped, we will cancel it and refund it.
  • To start a return, contact ahoy@getsaltydog.com.
  • Approved refunds are processed within 5 to 10 business days and go back to the original payment method.

11. Changes to this policy

We may update this policy from time to time. The "Last updated" date shows the latest version. If we change the subscription price, we'll email you at least 30 days before the change takes effect, as described in Section 9. If any other change materially affects your active subscription, we will notify you by email before it takes effect.

12. Governing law

This policy is governed by the laws of the State of Florida, except where the law of your state of residence requires otherwise.

13. Contact us

Waypoint Industries LLC, c/o Salty Dog, 1007 S 12th St, Watertown, WI 53094-7503
Email: ahoy@getsaltydog.com
Phone: 561-203-5484
Hours: Monday to Friday, 9 a.m. to 5 p.m. ET