Shipping policy

Order Processing

Orders are typically processed within 1–3 business days excluding weekends and holidays.

During peak seasons, launches, promotions, or severe weather conditions, processing times may be extended.

We may ship orders using various carriers depending on location, package size, and delivery speed.

Tracking details are typically emailed once your order ships.

If you need assistance locating your tracking information, contact us through the website chat bubble during support hours.

Estimated delivery times are not guaranteed and may vary depending on:

Customers are responsible for entering accurate shipping information at checkout.

If an incorrect address is submitted, please contact us immediately. We cannot guarantee address changes after fulfillment begins.

If your package appears lost or delayed, please contact our support team. We will do our best to assist with carrier communication and resolution.

International customers may be responsible for:

These charges are determined by the destination country and are not controlled by Salty Dog.

Certain products may have shipping restrictions depending on local laws or carrier limitations.