Subscribe & Save Program
The Salty Dog Subscribe & Save program allows customers to receive recurring deliveries of eligible products at a discounted subscription rate. Subscription options may include recurring deliveries every 1 month, 3 months, or 6 months depending on product availability.
By enrolling in a subscription, you authorize Salty Dog to automatically charge your selected payment method at the selected delivery interval until the subscription is canceled in accordance with this policy.
Subscription Discount
Active subscribers receive 10% off eligible recurring subscription orders for as long as the subscription remains active and in good standing.
Discounts, pricing, product availability, and subscription offerings may change at any time without prior notice.
Minimum Commitment Requirement
To receive the Subscribe & Save discounted pricing, customers agree to complete a minimum of two successfully delivered subscription orders before cancellation is permitted.
Subscription cancellations requested prior to the second successful delivery may not be eligible for approval.
After the second successful delivery has been completed, customers may cancel their subscription at any time.
Managing Your Subscription
After the minimum commitment has been fulfilled, customers may:
- Cancel their subscription
- Pause future deliveries
- Update billing information
- Change shipping information
- Modify delivery schedules where available
Subscriptions may be managed through the customer subscription portal or by contacting customer support during business hours.
Billing & Payment Authorization
By enrolling in Subscribe & Save, customers authorize recurring charges to the payment method provided during checkout according to the selected subscription interval.
Billing occurs automatically before each scheduled shipment.
Customers are responsible for maintaining valid payment and shipping information.
Failed Payments
If a payment attempt fails, Salty Dog may automatically retry billing using the payment method on file.
If payment cannot be successfully processed after multiple attempts, Salty Dog reserves the right to:
- Pause the subscription
- Skip a shipment
- Cancel the subscription
- Revoke subscription discounts
Customers may receive email notifications regarding failed billing attempts or subscription changes.
Shipping & Delivery
Subscription orders are processed according to our standard Shipping Policy. Delivery times may vary depending on inventory availability, weather conditions, carrier delays, and seasonal demand.
Salty Dog reserves the right to delay, modify, or cancel shipments due to inventory shortages or operational limitations.
Returns & Refunds
Subscription orders remain subject to the Salty Dog Return & Refund Policy.
Opened consumable products, including cleaning pods, may not be eligible for return unless defective or damaged upon arrival.
Subscription Changes
Salty Dog reserves the right to modify or discontinue subscription products, pricing, discounts, delivery frequencies, or program terms at any time.
Customers will be notified of material changes when required by applicable law.
Cancellation Abuse & Fraud Prevention
Salty Dog reserves the right to deny participation in the Subscribe & Save program in cases involving suspected abuse, excessive refund claims, fraudulent activity, chargebacks, or violations of these terms.
Contact Support
For questions regarding subscriptions, billing, delivery schedules, or account assistance, customers may contact Salty Dog support through the website chat during normal business hours.