{"product_id":"shipping-protection","title":"Shipping Protection","description":"\u003cp\u003eAdd Shipping Protection to any domestic order and we'll make sure it reaches you in one piece. If something goes wrong in transit, we replace it. No runaround.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhat's covered\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eDamaged in transit.\u003c\/strong\u003e If your order shows up broken, crushed, or leaking, we'll send a replacement free of charge. Keep the damaged items — nothing to send back.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLost in transit.\u003c\/strong\u003e If your package never arrives and the carrier never marks it delivered, we'll send a replacement free of charge.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMarked delivered but never showed up.\u003c\/strong\u003e If the carrier says it was delivered and it isn't there, we'll send a replacement free of charge. You don't need to chase the carrier — that's our job, and it's exactly what this covers.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eHow to file a claim\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eEmail us at \u003ca href=\"mailto:ahoy@getsaltydog.com\"\u003eahoy@getsaltydog.com\u003c\/a\u003e with your order number. If it's damaged, send a photo. That's all we need. We'll get a replacement moving, usually the same day.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eYou have 14 days from the delivery date to reach out.\u003c\/strong\u003e After two weeks we're not able to replace or refund the order — so open the box and look it over when it lands, even if you're not ready to use it yet.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhat's not covered\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eDamage from weather, heat, cold, or humidity after the package arrives.\u003c\/li\u003e\n\u003cli\u003eOrders seized or destroyed by Customs or under quarantine.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eShipping Protection is optional and covers domestic U.S. orders only.\u003c\/p\u003e","brand":"Salty Dog Marine Care","offers":[{"title":"Default Title","offer_id":45016263032967,"sku":"SP-USA-199","price":1.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0732\/8753\/2679\/files\/safepackagedelivery_100xcopy.webp?v=1782428178","url":"https:\/\/getsaltydog.com\/products\/shipping-protection","provider":"Salty Dog Marine Care","version":"1.0","type":"link"}